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THE PORTMAN RITZ-CARLTON SHANGHAI

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From$161 /night
Check-in
17Sept
Check-out
18Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1376 Nanjing Road West, Jing'An Distri, Shanghai,, Shanghai, 200040
-
Close to the shopping and entertainment district
Great
8.8
9.5
/10
4.3
4.2
/5

Standing 5 minutes' walk from the Shanghai Exhibition Center, The Portman Ritz-Carlton Shanghai hotel offers an adult pool. This hotel provides a steam room, a Jacuzzi, and a sauna as well as Wi-Fi in the rooms.

Location

The 5-star hotel lies 2.5 km from the modern Shanghai Urban Planning Exhibition Hall Museum and 4.5 km from the 468m-tall poured-concrete tripod Oriental Pearl TV Tower. The Shanghai Propaganda Poster Art Centre is also located a 25-minute stroll from the Portman Ritz-Carlton.

Also, Jing'an Park is situated 950 metres away. The nearby cultural experience includes the modern Shanghai Museum, which is 2.6 km away.

This accommodation is within a 700-metre distance of West Beijing Road North Shaanxi Road bus stop and in the vicinity of West Nanjing Road underground station.

Rooms

The 45-storey The Portman Ritz-Carlton Shanghai hotel features 533 rooms with a mini-fridge-bar, and such comforts as air conditioning. They offer sofa beds in the bedrooms. Bathrooms are appointed with a walk-in shower and a separate toilet along with a hair dryer and bath sheets.

Eat & Drink

Guests may find the restaurant Element Fresh Restaurant 5 minutes' walk away.

Leisure & Business

You might also like body treatments and facials available at this Shanghai hotel. There is a fitness centre with a wide range of sports. Business travellers will appreciate such conveniences as conference equipment and a photocopier, along with access to meeting rooms.

“The Portman Ritz-Carlton Shanghai stands out as a prime choice for discerning travelers seeking both luxury and convenience in the heart of Shanghai. I'm particularly drawn to the hotel's commitment to wellness, featuring both indoor and outdoor pools, as well as its multiple award-winning dining options that cater to diverse palates; it's a sophisticated base from which to explore this dynamic city.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels

Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
  • Club Skyline View Club level Guest room High floor
    2 persons
    38 m²
    2 Single beds
    Skyline View
    Air conditioning
    Coffee machine
  • Club Deluxe City View Club level Guest room 1 King
    2 persons
    38 m²
    1 King-size bed
    City view
    Air conditioning
    Bathtub
  • Deluxe City View Room Guest room 1 King City view
    2 persons
    38 m²
    1 King-size bed
    City view
    Air conditioning
    Bathtub
Show all rooms

Calendar with prices and room availability

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Check-in/ Check-out

Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Public parking is possible on site at true.

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Seasonal outdoor pool
  • Seasonal indoor pool
  • Spa centre
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At The Portman Ritz-Carlton Shanghai, guests embark on a culinary adventure that blends international flavors with a touch of local charm. From family-friendly settings to romantic dining spaces, each restaurant offers a unique atmosphere that invites indulgence and connection.
  • 波特曼餐厅Portman's

    International
    Ambiance
    A family-friendly yet modern setting that seamlessly adapts to romantic evenings, perfect for connecting over meals.
    Key Offerings
    A variety of breakfast, lunch, and dinner options serve to please palates, with an emphasis on both comfort and sophistication.
    Reservation
    Recommended
    Open for breakfast, lunch, and dinner.

The Portman Ritz-Carlton Shanghai Location

1376 Nanjing Road West, Jing'An Distri, Shanghai,, Shanghai, 200040
Explore Shanghai
Local Experiences Near The Portman Ritz-Carlton Shanghai
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Shanghai Natural History Museum
Shanghai Natural History Museum
20 minutes walking
A comprehensive collection of nature exhibits ranging from dinosaur fossils to rare animal specimens. Family-friendly visits are encouraged.
Jing'an Temple
Jing'an Temple
11 minutes walking
A historic Buddhist temple renowned for its stunning architecture and tranquil atmosphere, perfect for a serene escape in the city.
Shanghai Museum
30 minutes walking
An impressive collection of Chinese art and artifacts, offering free admission and guided tours to enhance your experience.
The Bund
The Bund
40-minute walk
Iconic waterfront area known for its colonial architecture and breathtaking views of the Huangpu River. Ideal for leisurely strolls.
Jing'an Sculpture Park
20 minutes walking
A picturesque park featuring modern sculptures and spacious lawns, perfect for picnicking or a leisurely stroll amidst nature.
Yoga at The Ritz-Carlton
0 minutes walking
Relaxing yoga classes offered at the hotel. Book in advance to ensure participation in calming sessions tailored for all levels.
Riding along Suzhou Creek
20 minutes driving
Thrilling bike rides along Suzhou Creek provide dynamic city views and refreshing breeze. Rental bikes are available nearby.
Shopping at Westgate Mall
7 minutes walking
A lively shopping center with a variety of shops and dining options. Great for families and those looking for local souvenirs.
The Ritz Bar & Lounge
2 minutes walking
Elegant setting for cocktails and light bites, featuring signature drinks and a refined atmosphere perfect for socializing.
HowFun Restaurant
2 minutes walking
Contemporary Chinese dining offering local favorites with a twist. Reservations are suggested for busy dining hours.
PizzaExpress
1 minute walking
Casual dining spot famous for its delicious, customizable pizzas and Italian fare. Family-friendly with kid's options available.
Big Bamboo Sports Bar & Grill
3 minutes walking
Vibrant atmosphere featuring live sports and a diverse menu of Western and Asian dishes. Ideal for casual dining and social outings.
Shanghai Exhibition Center
Shanghai Exhibition Center
5 minutes walking
A hub for art exhibitions and cultural events, offering various shows and activities throughout the year for all age groups.
Moller Residence
Moller Residence
10 minutes walking
Historic venue often hosting cultural events and exhibitions. It provides a glimpse into Shanghai's architectural beauty and history.
Live at 33
10 minutes driving
A lively venue featuring jazz nights and live performances, perfect for a relaxed yet entertaining evening out with friends.
Tianzifang
Tianzifang
25 minutes walking
Artistic enclave filled with boutique shops, cafes, and galleries. Ideal for those seeking local art and wholesome entertainment.
Getting around
  • City Centre
    Shanghai 27 min  ·  2.2 km
  • Airports
    Shanghai Hongqiao International (SHA) 19 min  ·  12.2 km
    Shanghai Pudong International (PVG) 72 min  ·  47.7 km
  • Train
    Shanghai Railway Station Metro Station 33 min  ·  2.7 km
  • Underground
    West Nanjing Road 11 min  ·  900 m
    South Shaanxi Road 11 min  ·  900 m
Curious about special pre-booking offers?
Access exclusive booking discounts instantly!
Check Rates
Property information and rules
Check-in
from 14:00-14:30
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of CNY 288.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
45
Number of rooms:
546

Reviews and Ratings

Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
The Portman Ritz-Carlton Shanghai is appreciated for its excellent location on Nanjing Road, putting guests close to shopping and a variety of dining options, from falafel to steakhouses. Many also enjoyed the buffet-style breakfast and lunch, finding ample options available. Guests find the rooms spacious, and the gym well-equipped. However, some have noted that the hotel's decor feels a bit dated.
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Review score
Based on 670 verified reviews
9.3 /10
Perfect
94 %
Recommend
Location
9.3/10
Staff
9.3/10
Paid Wi-Fi
5.0/10
Free Wi-Fi
7.7/10
Pros
Friendly staff
Good location
Clean facility
Cons
Outdated room
Guest reviews
based on 670 reviews
9.3/10
based on 616 reviews
8.8/10
Carla from Italy
Business traveller
Deluxe Room Guest room 1 King
4 nights in November 2025
|
Reviewed: February 06, 2026
6/10
card malfunctioning elevator
Breakfast was delicious. It was a perfect start to the day.
The elevators caused me much stress. My card never worked on the elevator. I had trouble accessing my floor.
0 Helpful
Christoph from Germany
Couple
Deluxe City View Room Guest room 1 King City view
3 nights in November 2025
|
Reviewed: December 31, 2025
9.5/10

Wonderful Experience

late checkout fruit provision extra consideration return trip
Estelle arranged a 4pm late check out for ME! I had a late flight and this helped me a lot. I really appreciate this extra consideration. I will be back for my next trip.
The elevators were a bit annoying. The cards sometimes did not work properly.
Dining
9/10
The generous lunch buffet offered a diverse selection of dishes. Coffee was promptly delivered to my room upon request. The staff was always attentive during meal service.
Rooms
10/10
My room request was met and it had a comfy bed. The room offered a nice view of the city. The room was constantly clean. Housekeeping did an excellent job.
0 Helpful
|
Show more
Nicole from Australia
Deluxe City View Room Guest room 1 King City view
3 nights in November 2025
|
Reviewed: December 17, 2025
9/10
good breakfast convenient location
the breakfast had a good selection of food. line 2 of the metro is about a 7-minute walk away. there are many restaurants nearby. shopping options are also very convenient.
The air conditioning was not working adequately. It was difficult to adjust the room temperature.
0 Helpful
FAQs
About The Portman Ritz-Carlton Shanghai
What are the check-in and check-out times at The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers?
Check-in is at 14:00 and check-out is at 12:30.
What dining options does The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers offer?
The hotel features six dining and bar options, including Portman's restaurant and the Ritz bar & lounge.
What fitness and wellness facilities are available at The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers?
The hotel includes an extensive health club with indoor and outdoor pools, a gym, squash, and racquetball courts.
How far is The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers from the nearest subway station?
The hotel is only 700 meters from Jing'an Temple subway station.
What types of amenities are provided in the rooms at The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers?
Rooms include air conditioning, a flat-screen TV, minibar, premium bedding, and bathrobes.
What additional services does The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers offer?
The hotel provides complimentary wireless internet, a business center, laundry services, and express check-in/check-out.
What nearby attractions can guests visit from The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers?
Nearby attractions include the lively Wujiang Road food street (1 km) and the architectural icons on The Bund (approximately 3 km).
Is breakfast available at The Portman Ritz-Carlton Shanghai - Prime Shanghai Hub For Elite Travelers?
Breakfast is available for an additional charge of 288 CNY.

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