"Breakfast on the go is a brilliant idea and it served the purpose flawlessly."
Tony from Hong Kong
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"We decided to upgrade to an executive lounge suite, which was absolutely worth it."
Andrea U from Hong Kong
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"Fantastic hotel, within a small shopping mall area."
Alethea from United Kingdom
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Standing 5 minutes' walk from the Shanghai Exhibition Center, The Portman Ritz-Carlton Shanghai hotel offers an adult pool. This hotel provides a steam room, a Jacuzzi, and a sauna as well as Wi-Fi in the rooms.
Location
The 5-star hotel lies 2.5 km from the modern Shanghai Urban Planning Exhibition Hall Museum and 4.5 km from the 468m-tall poured-concrete tripod Oriental Pearl TV Tower. The Shanghai Propaganda Poster Art Centre is also located a 25-minute stroll from the Portman Ritz-Carlton.
Also, Jing'an Park is situated 950 metres away. The nearby cultural experience includes the modern Shanghai Museum, which is 2.6 km away.
This accommodation is within a 700-metre distance of West Beijing Road North Shaanxi Road bus stop and in the vicinity of West Nanjing Road underground station.
Rooms
The 45-storey The Portman Ritz-Carlton Shanghai hotel features 533 rooms with a mini-fridge-bar, and such comforts as air conditioning. They offer sofa beds in the bedrooms. Bathrooms are appointed with a walk-in shower and a separate toilet along with a hair dryer and bath sheets.
Eat & Drink
Guests may find the restaurant Element Fresh Restaurant 5 minutes' walk away.
Leisure & Business
You might also like body treatments and facials available at this Shanghai hotel. There is a fitness centre with a wide range of sports. Business travellers will appreciate such conveniences as conference equipment and a photocopier, along with access to meeting rooms.
“The Portman Ritz-Carlton Shanghai stands out as a prime choice for discerning travelers seeking both luxury and convenience in the heart of Shanghai. I'm particularly drawn to the hotel's commitment to wellness, featuring both indoor and outdoor pools, as well as its multiple award-winning dining options that cater to diverse palates; it's a sophisticated base from which to explore this dynamic city.”
James DavidEditor-in-Chief at 5starhotels
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Club Skyline View Club level Guest room High floor
2 persons
38 m²
2 Single beds
Air conditioning
Coffee machine
room details
Club Deluxe City View Club level Guest room 1 King
2 persons
38 m²
1 King-size bed
Air conditioning
Bathtub
room details
Deluxe City View Room Guest room 1 King City view
2 persons
38 m²
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Great
8.7/10Review score
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Seasonal outdoor pool
Seasonal indoor pool
Spa centre
Sauna
Steam room
Jacuzzi
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At The Portman Ritz-Carlton Shanghai, guests embark on a culinary adventure that blends international flavors with a touch of local charm. From family-friendly settings to romantic dining spaces, each restaurant offers a unique atmosphere that invites indulgence and connection.
波特曼餐厅Portman's
International
Ambiance
A family-friendly yet modern setting that seamlessly adapts to romantic evenings, perfect for connecting over meals.
Key Offerings
A variety of breakfast, lunch, and dinner options serve to please palates, with an emphasis on both comfort and sophistication.
Local Experiences Near The Portman Ritz-Carlton Shanghai
Top Attractions
Activities
Dining
Entertainment
Shanghai Natural History Museum
20 minutes walking
A comprehensive collection of nature exhibits ranging from dinosaur fossils to rare animal specimens. Family-friendly visits are encouraged.
Jing'an Temple
11 minutes walking
A historic Buddhist temple renowned for its stunning architecture and tranquil atmosphere, perfect for a serene escape in the city.
Shanghai Museum
30 minutes walking
An impressive collection of Chinese art and artifacts, offering free admission and guided tours to enhance your experience.
The Bund
40-minute walk
Iconic waterfront area known for its colonial architecture and breathtaking views of the Huangpu River. Ideal for leisurely strolls.
Jing'an Sculpture Park
20 minutes walking
A picturesque park featuring modern sculptures and spacious lawns, perfect for picnicking or a leisurely stroll amidst nature.
Yoga at The Ritz-Carlton
0 minutes walking
Relaxing yoga classes offered at the hotel. Book in advance to ensure participation in calming sessions tailored for all levels.
Riding along Suzhou Creek
20 minutes driving
Thrilling bike rides along Suzhou Creek provide dynamic city views and refreshing breeze. Rental bikes are available nearby.
Shopping at Westgate Mall
7 minutes walking
A lively shopping center with a variety of shops and dining options. Great for families and those looking for local souvenirs.
The Ritz Bar & Lounge
2 minutes walking
Elegant setting for cocktails and light bites, featuring signature drinks and a refined atmosphere perfect for socializing.
HowFun Restaurant
2 minutes walking
Contemporary Chinese dining offering local favorites with a twist. Reservations are suggested for busy dining hours.
PizzaExpress
1 minute walking
Casual dining spot famous for its delicious, customizable pizzas and Italian fare. Family-friendly with kid's options available.
Big Bamboo Sports Bar & Grill
3 minutes walking
Vibrant atmosphere featuring live sports and a diverse menu of Western and Asian dishes. Ideal for casual dining and social outings.
Shanghai Exhibition Center
5 minutes walking
A hub for art exhibitions and cultural events, offering various shows and activities throughout the year for all age groups.
Moller Residence
10 minutes walking
Historic venue often hosting cultural events and exhibitions. It provides a glimpse into Shanghai's architectural beauty and history.
Live at 33
10 minutes driving
A lively venue featuring jazz nights and live performances, perfect for a relaxed yet entertaining evening out with friends.
Tianzifang
25 minutes walking
Artistic enclave filled with boutique shops, cafes, and galleries. Ideal for those seeking local art and wholesome entertainment.
Getting around
City Centre
Shanghai 27 min · 2.2 km
Airports
Shanghai Hongqiao International (SHA) 19 min · 12.2 km
Shanghai Pudong International (PVG) 72 min · 47.7 km
Train
Shanghai Railway Station Metro Station 33 min · 2.7 km
Underground
West Nanjing Road 11 min · 900 m
South Shaanxi Road 11 min · 900 m
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Check Rates
Property information and rules
Check-in
from 14:00-14:30
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of CNY 288 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
45
Number of rooms:
533
Reviews and Ratings
Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
The Portman Ritz-Carlton Shanghai is appreciated for its excellent location on Nanjing Road, putting guests close to shopping and a variety of dining options, from falafel to steakhouses. Many also enjoyed the buffet-style breakfast and lunch, finding ample options available. Guests find the rooms spacious, and the gym well-equipped. However, some have noted that the hotel's decor feels a bit dated.
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Review score
Based on 587 verified reviews
9.3 /10
Perfect
94 %
Recommend
Staff
9.3/10
Comfort
9.2/10
Paid Wi-Fi
5.0/10
Free WiFi
7.9/10
Pros
Friendly staff
Good location
Clean facility
Cons
Outdated room
Guest reviews
based on 587 reviews
9.3/10
based on 611 reviews
8.7/10
Carla from Italy
Business traveller
Deluxe Room Guest room 1 King
4 nights in November 2025
|
Reviewed: February 06, 2026
6/10
card malfunctioning elevator
Breakfast was delicious. It was a perfect start to the day.
The elevators caused me much stress. My card never worked on the elevator. I had trouble accessing my floor.
0 Helpful
Christoph from Germany
Couple
Deluxe City View Room Guest room 1 King City view
3 nights in November 2025
|
Reviewed: December 31, 2025
9.5/10
Wonderful Experience
late checkout fruit provision extra consideration return trip
Estelle arranged a 4pm late check out for ME! I had a late flight and this helped me a lot. I really appreciate this extra consideration. I will be back for my next trip.
The elevators were a bit annoying. The cards sometimes did not work properly.
Dining
9/10
The generous lunch buffet offered a diverse selection of dishes. Coffee was promptly delivered to my room upon request. The staff was always attentive during meal service.
Rooms
10/10
My room request was met and it had a comfy bed. The room offered a nice view of the city. The room was constantly clean. Housekeeping did an excellent job.
0 Helpful
|
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Nicole from Australia
Deluxe City View Room Guest room 1 King City view
3 nights in November 2025
|
Reviewed: December 17, 2025
9/10
good breakfast convenient location
the breakfast had a good selection of food. line 2 of the metro is about a 7-minute walk away. there are many restaurants nearby. shopping options are also very convenient.
The air conditioning was not working adequately. It was difficult to adjust the room temperature.
0 Helpful
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FAQs
About The Portman Ritz-Carlton Shanghai
How far is The Portman Ritz-Carlton Shanghai hotel from the city centre?
Shanghai city centre is reachable within a 25-minute walk from The Portman Ritz-Carlton Shanghai hotel.
Which airport is the closest to the The Portman Ritz-Carlton Shanghai hotel?
The closest airport to the The Portman Ritz-Carlton Shanghai hotel is Shanghai Hongqiao International airport (15 km) and it is reachable with a 12-minute drive.
What payment methods are available in the The Portman Ritz-Carlton Shanghai hotel?
At the The Portman Ritz-Carlton Shanghai hotel, you can pay using Visa, Discover, and Diners Club.
What room types are available at The Portman Ritz-Carlton Shanghai hotel?
Premier Room, Club Queen Room, and Presidential Suite are among the room types available at The Portman Ritz-Carlton Shanghai hotel.
Is The Portman Ritz-Carlton Shanghai hotel accessible to people with disabilities?
Yes, at The Portman Ritz-Carlton Shanghai hotel there are wheelchair access and rooms with accessible facilities available for guests with special needs.
Does the Shanghai hotel offer facilities for guests with children?
Yes, the guests of the Shanghai hotel can take advantage of cots and a baby bathtub.
Are there any cleaning services provided at the The Portman Ritz-Carlton Shanghai hotel?
Yes, the The Portman Ritz-Carlton Shanghai hotel provides dry cleaning and housekeeping service.
Which facilities are available in The Portman Ritz-Carlton Shanghai hotel?
Top locations of The Portman Ritz-Carlton Shanghai hotel include a gift shop and a restaurant, whereas guests' safety will be ensured with 24-hour security and a luggage locker.
What spa facilities does the Shanghai hotel offer?
Pampering amenities in the Shanghai hotel include a steam room, a hot tub, and a sauna.
Is there a swimming pool in The Portman Ritz-Carlton Shanghai hotel?
Yes, The Portman Ritz-Carlton Shanghai hotel features an adult pool.